Mental Health & Wellbeing - Helpful Agencies

Help lines 12PM to 8PM weekdays, 4pm to 8PM weekend and bank holidays.

School staff, or any concerned adult. Tel: 0808 801 677

Young people under 18. Tel:0808 801 0711

Specialist counselling for bereaved children orparents whose child died.

They also offer training for professionals.

Tel: 0116 254 4341

Online counselling, webchats,self-help resources available

For young people ages 11 years-25 years to children and young people from Leicester, Leicestershire and Rutland

Counsellors available

Monday – Friday 12 NOON – 10PM & Weekends 6PM – 10 pm

Local NHS text messaging service providing confidential advice. 9AM – 5PM Monday to Friday, response with 24 hours

Children and Young people’s Hospice

The East Midlands only hospice for children and young people, Rainbows is a place where life limited children and their families can find care and support.Our incredible team of people help relieve symptoms,improve quality of life,care for children at the end of life and support parent and siblings through their bereavement

National charity providing onlineand telephone support to young people under 25

Young people call 0808 808 4994 ( seven days a wekk 4PM – 11PM)

National charity for children and young people’s mental health

Parents Helpline 0808 802 5544 (Monday – Friday 9.30AM-4PM)

Young people looking for urgent help text YM to 85258

Bereavement Support

A wide variety of support and help

National Helpline Tel: 0808 808 1677

Information for all individuals affected by bereavement, including staff and military families.

Healthy Together

Primary schools should receive a monthly drop-in session with their public health nurse. Secondary schools receive a weekly drop-in

CYP (children and young people)

Resources coordinated by Public Health which aims to support children and young people in Leicester and Leicestershire

CYP Leaflet

CYP Booklet

CYP Poster

We Well-Being

WE Well-being is a program that empowers people of all ages with tools and resources to promote their own well-being and the well-being of their community. 

We Well-being


Other Referral Routes


Child’s teacher or school staff

Healthcare professional involved in your family care

Families can contact directly and self-refer

Tel: 0300 3000 007

Information About Services across Leicester, Leicestershire and Rutland that provide support for your mental health and wellbeing